- Delivery will only be available for any order below 20KG (weight or volumetric, whichever greater) only.
- We charges a standard shipping fee of RM6.50 for first 5kg on all purchase. An additional RM1.50 will be charges for every subsequent 1KG.
- There will be STRICTLY NO REFUNDS for any shipping charges.
- We strive to deliver your purchased products in the shortest possible time. After confirming the transaction, all orders will be processed immediately. All orders are sent and delivered by our designated courier from Monday to Friday (except weekends and public holidays).
- Confirmed orders will be shipped out from our warehouse within 1 - 3 business day(s) if they are placed before 12:00pm, Monday to Friday, excluding public holidays.
- Aside from public holidays, orders placed on Friday after 12:00pm and over the weekend will be processed on the following Monday and shipped out from our warehouse within 1 - 3 business day(s).
- Delivery ETA (Expected Time of Arrival) are as follows:
- Peninsular Malaysia: 3 – 5 working days for your order to arrive.
- Tracking information will be e-mailed to you as soon as we process your order.
- You may then enter your tracking number to https://easyparcel.com/my/en/tools/easytrack/ view the status of your order delivery.